STORE POLICY

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1. Order Processing Orders are processed within 1-3 business days after payment confirmation. Production times vary depending on the product, but we strive to fulfill and ship orders as quickly as possible.

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2. Shipping and Delivery We partner with global printing facilities to ensure orders are produced and shipped from the nearest location to you. Estimated delivery times are provided during checkout. Please note that delivery times may vary based on your location and external factors like holidays and customs.

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3. Customs and Duties For international orders outside the EU, United Kingdom, the United States, Canada, Australia, import duties and taxes may apply. These fees are determined by your local customs authority and are the responsibility of the buyer. Customers are advised to check with their local customs office for more information.

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4. Payment Methods We accept payments in major credit cards through Stripe. All transactions are processed securely to ensure your data is protected.

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5. Returns and Refunds As our products are custom-made to order, we do not accept returns or exchanges unless there is a defect or error in the product. Please inspect your order upon receipt, and contact us within 14 days if there are any issues.

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6. Customer Support We are committed to providing an exceptional shopping experience. For questions, support, or order inquiries, please contact our customer service team via email at info@21bitcoinstore.com or through our online support chat.

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7. Privacy and Security Your privacy is important to us. We do not share or sell customer information. All transactions are encrypted and securely processed through industry-standard systems.